Change Management

For information regarding change management, please contact the Technical Change Manager, Peta Elms. The change management process as defined by AEMO and agreed to by the Energy Retailers Association of Australia (ERAA) and the National Generators Forum (NGF), is documented in the following two publications.

 

Change Management Procedures

The Change Management Procedures describes the AEMO IT change management process, applying to all changes to the IT environment for the market management systems (MMS), the metering , settlements and transfer system (MSATS), the real-time systems (EMS/SCADA), and office systems (OS). The document also contains the supporting change authorisation forms used by the change management process.

IT Change Management Procedures Manual
01 Jul 2009 | filename: 0360-0001.pdf
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Managed Product List

The managed product list (MPL) defines the scope of the change management process, including changes initiated by AEMO's employees, market participants, and contracted service providers. It is maintained by AEMO and outlines hardware, system and application software, procedures, and environmental facilities that are integral to the operation of the market management systems (MMS), the metering, settlements and transfer system (MSATS), the real-time systems (EMS/SCADA), and office systems (OS).

Managed Product List
01 Jul 2009 | filename: 0360-0002.pdf

 

Gas Release Process

The AEMO Gas Release Strategy describes the bi-annual release approach used to implement changes to the IT systems supporting the:

  • Victorian wholesale gas market
  • Gas retail markets in Queensland and Victoria
  • STTM markets in New South Wales and South Australia
AEMO Gas Release Strategy
03 Nov 2011 | filename: 0360-0003.pdf

 

Use the Gas Releases - Change Request Form to request changes likely to impact the scope of a committed release.

Gas Releases - Change Request Form
04 Nov 2011 | filename: 0360-0004.doc