For information regarding change management, please contact the Technical Change Manager, Peta Elms. The change management process as defined by AEMO and agreed to by the Energy Retailers Association of Australia (ERAA) and the National Generators Forum (NGF), is documented in the following two publications.
The Change Management Procedures describes the AEMO IT change management process, applying to all changes to the IT environment for the market management systems (MMS), the metering , settlements and transfer system (MSATS), the real-time systems (EMS/SCADA), and office systems (OS). The document also contains the supporting change authorisation forms used by the change management process.
| IT Change Management Procedures Manual 01 Jul 2009 | filename: 0360-0001.pdf |
The managed product list (MPL) defines the scope of the change management process, including changes initiated by AEMO's employees, market participants, and contracted service providers. It is maintained by AEMO and outlines hardware, system and application software, procedures, and environmental facilities that are integral to the operation of the market management systems (MMS), the metering, settlements and transfer system (MSATS), the real-time systems (EMS/SCADA), and office systems (OS).
| Managed Product List 01 Jul 2009 | filename: 0360-0002.pdf |
The AEMO Gas Release Strategy describes the bi-annual release approach used to implement changes to the IT systems supporting the:
| AEMO Gas Release Strategy 03 Nov 2011 | filename: 0360-0003.pdf |
Use the Gas Releases - Change Request Form to request changes likely to impact the scope of a committed release.
| Gas Releases - Change Request Form 04 Nov 2011 | filename: 0360-0004.doc |